Privacy
Policy
At Sarbhama, we respect your privacy. Any information provided by you is handled responsibly and used only where reasonably necessary to process your orders, provide support and operate our website.
Information We Collect
When you place an order or contact Sarbhama, we may collect information necessary to process your order and provide our services.
- Name
- Billing and shipping address
- Phone number
- Email address
- Order and transaction details
How We Use Your Information
Your information may be used to process and deliver your order, communicate with you about your purchase, provide customer support and improve our website and services.
Payment Information
Payments may be processed through third-party payment service providers. Sarbhama does not intentionally store complete debit card, credit card, UPI or banking credentials on its own servers.
Payment information is handled according to the security practices and policies of the applicable payment provider.
Payment Confirmation & Refunds
Once a payment has been successfully completed, the order is considered confirmed.
Refunds are generally not available after successful payment. A refund may be considered only where a verified technical or payment-related issue has occurred.
Examples may include a duplicate payment or payment being successfully deducted without the corresponding order being properly created or processed.
Every refund request is subject to verification of the transaction and circumstances of the reported issue.
Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.
Sharing of Information
We do not sell or rent your personal information. Information may be shared with trusted service providers only when reasonably necessary to complete your order or provide related services.
- Payment processing services
- Shipping and delivery partners
- Website and technical service providers
Cookies & Website Usage
Our website may use cookies and similar technologies to maintain essential functionality, remember preferences and understand general website usage.
Third-Party Services
Our website may use third-party services for payment, shipping, analytics, security and other operational purposes. Such services may process information according to their own policies.
Changes to This Policy
Sarbhama may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable requirements. The latest version published on this page will be considered the current policy.
Your Privacy Matters
We use customer information only to the extent reasonably necessary to operate Sarbhama, process orders, provide customer support and maintain a reliable shopping experience.
Need Assistance?
If you have questions regarding your personal information, payment or this Privacy Policy, please contact Sarbhama through the contact details available on our website.
